Velocity 2013: Kate Matsudaira, "If You Don't Understand People, You Don't Understand Ops"

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Operations engineering through human factors in incident response. A 19-minute focused talk on a concrete systems discipline topic grounded in real practice.

What you'll learn

A 19-minute video from O'Reilly: “Velocity 2013: Kate Matsudaira, "If You Don't Understand People, You Don't Understand Ops"”.

Video by O'Reilly, played through YouTube's embedded player.

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