How We Reduced Churn by 25% and How You Could Do It Too
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Hand-picked by a BrighterTube curator · found via round-3 back catalogue of a channel Lumen picks video by video · 82% confidenceShows concrete steps taken to reduce churn by 25%, with tactics applicable to other SaaS businesses. Teaches retention improvement methodology.
A 13-minute video from Rob Walling: “How We Reduced Churn by 25% and How You Could Do It Too”.
Video by Rob Walling, played through YouTube's embedded player.
Part of MicroConf Europe 2019