The Root of the Retention Problem: How to Get Qualitative Data You Need to Stop Churn – Alli Blum
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Hand-picked by a BrighterTube curator · found via round-3 back catalogue of a channel Lumen picks video by video · 82% confidenceExpert teaches retention and churn reduction through qualitative customer research. Instruction on collecting and using customer feedback for product.
A 36-minute video from Rob Walling: “The Root of the Retention Problem: How to Get Qualitative Data You Need to Stop Churn – Alli Blum”.
Video by Rob Walling, played through YouTube's embedded player.
Part of MicroConf Growth 2019, Women in SaaS